Terms and Conditions
REGISTRATION & PAYMENT
To insure a space at any Easygo Abroad Inc. program it is important to register as far in advance from the date you want to start your program as possible. Make sure you follow the "Application Process" of the program you would like to participate in to avoid any delays in processing your application.
Each program has a registration fee and a program fee. Your application should be submited with the registration fee in order to get processed.
If you are taking a language course, the rest of the payment is due 4 weeks before your program start date
If you are taking other programs, the rest of the program payment is due 6 weeks before the program start date or after 8 weeks from having registered to the program, whichever comes first.
CANCELLATION & REFUND POLICIES
Full payment of the program is due 30 days prior the start of the program. Otherwise, Easygo Abroad Inc. shall cancel the booking and keep the initial deposit fee.
Cancellation fees for course only programs are as follows:
• Up to 4 weeks before the course starts: Registration fee and all monies paid are fully refundable.
• Between 2 weeks to 4 weeks before the course starts: no refund of the registration fee is given.
• Less than 2 weeks: Registration fee is not refunded. A 30% penalty applies to the total cost of the program.
• After the course has started: no refunds shall be given for any course, accommodation or any other services booked.
Cancellation fees for other programs (besides language course only programs) are as follows:
If EasyGO Abroad Inc. is not able to find a placement for you within given time limits, your full deposit will be refunded. The deposit will not be refunded if you decline a placement that meets your requests as outlined in your application.
• There are no refunds once a placement has been confirmed.
• Cancellations before placement is confirmed will receive a refund all fees except the non-refundable application fee, the visa fees, bank fess and 25% cancellation charge.
• There will be no refunds after a program has begun. Programs can get canceled and/or changed once on site, EasyGO Abraod Inc. is not responsible for these changes.
• Refusal by the participant to attend interviews will not consitute reasonable or alternate placements.
• No refund will be issued to participants making alternate arrangements or alternate placements.
• In the event of visa refusal, EasyGO Abroad Inc. will refund all fees except the non-refundable application fee, the visa fees, bank fess and 25% cancellation charge..
Cancellations are valid only when they are made in writing to the following email address: info @mentorabroad.org, or by letter or fax to the address and telephone number listed below. Cancellations are dated the first US business day they are received in our offices and are made effective only after Easygo Abroad Inc. emails a cancellation confirmation to the student. Cancellations due to personal emergency such as accidents, sickness, etc. will be reviewed by Easygo Abroad Inc. and, depending on the nature of the case; a partial refund may be issued. The same policy applies for Easygo Abroad Inc. programs cancelled and/or changed due to acts of terrorism, war, natural disasters, etc.
Easygo Abroad Inc. cannot be held responsible for such cancellations/changes. Easygo Abroad Inc. reserves the right to substitute comparable programs or refund tuition in its sole discretion.
LATE ARRIVALS, ABSENCES & EARLY RETURNS
No refunds are given for late students or for loss of classes during the course due to any kind of absences on the part of the student, whether justifiable or unjustifiable.
No refunds are given either for justifiable or unjustifiable early returns.
PUBLIC HOLIDAYS
No lessons will take place on public holidays, and there will be no extra classes to compensate for them. Easygo Abroad Inc. strongly recommends students to check holidays and school closing dates in each location before confirming their registration.
LESSON HOURS & SCHEDULES
Lessons are scheduled by each location and may vary from school to school, but on average, lessons range between 45’ to 60’. Lessons are scheduled either in the mornings or in the afternoons. Easygo Abroad Inc. cannot guarantee any special scheduling request.
REDUCTION OF HOURS
It is possible that the results of the placement test may lead to cases in which there are only one or two students at a particular level. In these cases the hours of the course may be reduced, and the same amount of lessons will be covered with private instruction.
STUDY MATERIAL
Depending on the location, school and program chosen, students may have to buy the study materials on site, although some schools may provide students the learning material free of charge.
EXTRA-CURRICULAR ACTIVITIES AND EXCURSIONS
Information about extra-curricular activities, social activities and excursions offered at our schools should be considered as a guide and are by no means definite. Depending on the activity offered by each school there might be extra costs. Please, contact us for further information about any of the activities developed at Easygo Abroad Inc.’s locations.
PRICES
The prices of our programs are published in our web site www.mentorabroad.org and they are valid for they year they are published for. Online prices override any other previous versions of printed prices.
The cost of the program does not include the registration fee of the chosen course. The student must also afford the cost of any other additional services such as passports, visas, flights, medical insurance, accommodation, transfer service, study materials, and any other item that is not clearly stated in the program booked.
In the cases where special offers and promotions apply, full payment must be made in advance at the time of booking.
ACCOMMODATION
Easygo Abroad Inc. accommodations (host families, residences, flats, guest houses and hotels) have been carefully selected by qualified members of our staff in order to guarantee not only the infrastructure but also the services offered.
Unless otherwise stated, accommodation is generally allocated from the Sunday before the start of the course until the Saturday after the end of it. Accommodation shall be charged from 15:00 pm on the first day requested until 10.00 am on the last day. The check-in to the assigned accommodation shall be made from 15.00 am on Sunday and students must leave it before 10.00 am on the last Saturday after the end of their program. Additional days shall be charged if the arrival and departure times are not complied with.
Students must abide by the rules of behavior given by Easygo Abroad Inc.
TRANSFER SERVICE
Students must always inform Easygo Abroad Inc. about the date and time of arrival, even in cases where the transfer service has not been requested to Easygo Abroad Inc. If this information is not provided in advance, Easygo Abroad Inc. shall not guarantee that a member of the host family or representative of Easygo Abroad Inc. will be waiting for the student at the accommodation upon arrival. Airport pick-ups only transfer students from the designated airport to the designated accommodation.
Flight details (date, time, airport, airline, and flight number) must be confirmed in writing before arrival; otherwise Easygo Abroad Inc. shall not guarantee the transfer service and no refunds shall be given for this service.
All costs incurred due to failure to notify Easygo Abroad Inc. of arrival information in due time are the responsibility of the student.
If any changes as regards flight details are not duly informed, Easygo Abroad Inc. shall not take responsibility for the proper provision of the transfer service.
INSURANCE
Easygo Abroad Inc. provides medical insurance at an additional cost to all those students who require it. Otherwise, Easygo Abroad Inc. reserves the right to refuse to accept bookings from students who are not properly insured against medical risks. All students must take out medical insurance before starting the course.
RULES OF BEHAVIOR
Easygo Abroad Inc. programs are designed for adults from 18 years old above. Easygo Abroad Inc. is not responsible for providing any kind of supervision. Students are expected to observe certain rules of behavior such as respect for fellow students, staff at our schools, Easygo Abroad Inc. employees, program providers, tour operators, and host families. Easygo Abroad Inc. shall not tolerate under any circumstance the illegal use of drugs, alcohol abuse, offensive and disrespectful behavior, and disrespect for the local laws, and reserves the right to withhold courses and accommodation from any student who fails to comply with these regulations or for any other reason deemed necessary in the sole discretion of Easygo Abroad Inc., and to further send home, without escort and refund, any non-compliant student. In such a case, the return trip will be at the expense of the student or the student’s family.
DOCUMENTATION
It is the student’s responsibility to get all necessary documentation (passports, visas, permits, etc.) to enter the country. When available, Easygo Abroad Inc. will provide information to the students but they must check with the corresponding embassies, consulates, and airlines for any specific country entry requirements. Easygo Abroad strongly recommends students to give enough time to apply for necessary visas.
GRIEVANCES
Students that believe to have a legitimate reason for complaint must notify it to the school in the location where they are taking the course and to Easygo Abroad Inc. as soon as possible. Easygo Abroad Inc. will respond to all reasonable complaints and will put all its effort to resolve any problems arising during the time the student is attending the course. No complains posed after the student has finished the course will be responded by Easygo Abroad Inc. Easygo Abroad Inc. reserves the right to refuse any refund if the student declined to accept any reasonable solution offered by Easygo Abroad Inc. All matters outside the control of Easygo Abroad Inc. and its schools will not be considered for refund.
ACCURACY OF INFORMATION
Easygo Abroad Inc. has made every reasonable effort to ensure that the information provided in its website and literature is factual and accurate. Easygo Abroad Inc. cannot therefore be held responsible for errors or omissions happening outside its reasonable control. Easygo Abroad Inc. strongly advices students to consult any specific information considered important prior to booking our programs.
LIABILITY
While taking part in Easygo Abroad Inc. programs, students acknowledge that they may be exposed to certain risks. These risks include, but are no limited to accidents and/or sickness without readily available medical facilities, forces of nature, war, terrorism, travel in the air, and travel on the ground. By signing this form students are accepting all these risks and agreeing to waive any liability against Easygo Abroad Inc., its officers, directors, and employees for any injury, loss, damage, accident, expense or delay caused by or related to means of transportation and/or lodging. Students understand that they are traveling under their own responsibility and release Easygo Abroad Inc. from any liability related to health and safety.
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